Terms & Conditions
Simple rules for using the site and requesting support.
These terms explain how the Clothory website may be used, how product enquiries are handled, and what both sides can expect when using our services.
The saved bag and contact process help you request purchase support. A completed sale is only formed after our team confirms acceptance and payment arrangements.
- Clear distinction between enquiries and final purchase acceptance
- Website use rules for lawful and respectful behavior
- Dedicated contacts for legal and client support questions
1. Website use
By accessing this website, you agree to use it lawfully and in accordance with these terms. You must not attempt to interfere with site operation, access restricted systems, or use the website in a misleading, fraudulent, or harmful way.
2. Product information
We aim to present accurate product descriptions, pricing, imagery, and sizing guidance. However, colors, fit expectations, and availability may vary based on screens, production updates, or stock changes.
3. Saved bag and enquiries
The bag functionality allows you to save products and share them with our team for purchase assistance. Adding an item to the bag or submitting an enquiry does not reserve stock and does not create a binding sale agreement.
4. Pricing and availability
Prices are listed in U.S. dollars unless stated otherwise. Prices and availability may change without notice. We may decline or revise a request if a product becomes unavailable or if a listing error is identified.
5. Payments and acceptance
A purchase is finalized only after our team confirms the order details and payment arrangement. Until then, any contact form or saved bag communication is treated as an enquiry only.
6. Returns and support
Return support, eligibility, and timelines may depend on the product, order status, and the specific payment or fulfillment method used once a purchase is accepted. Please contact us promptly for assistance and keep relevant order details available.
7. Intellectual property
All text, branding, layout, imagery, design treatment, and other content on the site belong to Clothory Studio LLC or its licensors and may not be copied, distributed, or reused without permission.
8. Prohibited conduct
You may not misuse forms, submit malicious code, scrape the site in ways that disrupt service, impersonate another person, or otherwise use the website in a way that harms the business, its users, or its infrastructure.
9. Liability and law
To the extent permitted by law, Clothory Studio LLC is not liable for indirect, incidental, or consequential losses arising from site use. These terms are governed by the laws of the State of New York, without regard to conflict of law principles.
10. Contact
Questions about these terms can be sent to legal@clothory.com or mailed to 214 Mercer Street, Suite 300, New York, NY 10012, United States.